Please note, if you have installed the face and it is not showing on your watch, please try the following:

On the watch make sure the Wi-Fi is on, then search for the face on the watch and install it from there, you will not be charged again, this sometimes helps.

Also have a look in your Galaxy Wearable App on the phone, the face might show there, you just have to select it from the phone.

If you still experience any problems please contact us for further assistance.